Last updated: November 4, 2026
These Terms and Conditions apply to your use of the website cuttwood.com (the “Site”), which is operated by Cuttwood LLC (“Cuttwood,” “we,” or “us”). By using the Site, you agree to these terms. If you do not agree, do not use the Site.
1. Adults only
The Site is for adults who are 21 years of age or older. Do not use the Site if you are younger than 21. We do not sell products to minors.
2. Nicotine warning
Products shown on the Site contain nicotine. Nicotine is an addictive chemical. The warnings shown on the Site, including the California Proposition 65 warning in the footer, are part of these terms.
3. Information only; no sales to consumers
The Site gives information about Cuttwood products and where to buy them. Nothing on the Site is an offer to sell to the general public. Cuttwood sells only to authorized distributors and retailers, and not directly to consumers. Product listings, flavors, nicotine strengths, and package sizes may change or be unavailable in some places. Product availability depends on local law.
4. Your responsibility to follow the law
Laws on vapor and nicotine products differ by country, state, and city. You are responsible for knowing and following the laws that apply to you. Do not use the Site to buy, sell, or ship products where it is not legal.
5. No health claims
Cuttwood products are not made or sold to help anyone quit smoking, and the Site does not claim they do. Nothing on the Site is medical advice.
6. Acceptable use
You may not use the Site to: copy or collect its content with bots, scrapers, or similar tools; get around its security or access limits; upload viruses or other harmful code; send spam; pretend to be another person or company; interfere with how the Site works; or break any law.
7. Ownership of content
The names, logos, pictures, text, and designs on the Site belong to Cuttwood LLC or its licensors and are protected by law. You may view the Site for your own use. You may not copy, change, sell, or use our content for another purpose without our written permission.
8. Third-party links and content
The Site may show or link to content from other companies, such as the Instagram feed and the links to distributors. We do not control those sites or content and are not responsible for them. Their terms and privacy practices apply when you use them.
9. Messages you send us
If you send us a message through the contact form, you must give accurate information. You allow us to use the message to answer you. Do not send anything unlawful, harmful, or private about other people.
10. Accounts and your data
If we offer accounts to distributors, you must give accurate information, keep your password private, and tell us right away if you think someone else has used your account. You are responsible for all activity under your account and for the accuracy of the information you enter. We make backups of Site data, but we are not responsible for the loss or damage of data you enter.
11. Right to refuse or end access
We may block an IP address, refuse access, or suspend or close an account at any time, for any reason, and without notice. This includes cases where we believe you broke these terms or the law. If we close your account, you may not create a new one without our written permission.
12. Corrections
The Site may contain errors, including in product details, prices, and availability. We may correct errors and change information at any time without notice.
13. Electronic communications
By using the Site, you agree that we may communicate with you by electronic means such as email, and that you may sign agreements with us electronically. These have the same effect as paper documents.
14. Disclaimer
The Site and its content are provided “as is” and “as available.” We make no promise that the Site will be free of errors or interruptions, or that its information is complete or current. To the fullest extent the law permits, we disclaim all warranties, express or implied.
15. Limit of liability
To the fullest extent the law permits, Cuttwood LLC and its owners, employees, and partners are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site. Where the law does not allow a limit, our liability is limited to the smallest amount the law permits.
16. Indemnification
You agree to defend, indemnify, and hold harmless Cuttwood LLC and its owners, officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
(a) your use of or access to the Site;
(b) your violation of these Terms;
(c) your violation of any applicable law, rule, or regulation;
(d) your infringement, misappropriation, or violation of any intellectual property, privacy, publicity, or other rights of any third party;
(e) your misrepresentation of your age, identity, or legal eligibility to access, purchase, receive, or use age-restricted products or content, or your violation of any applicable tobacco, nicotine, vaping, consumer protection, or similar laws; or
(f) any content, information, materials, reviews, comments, submissions, or other communications that you post, upload, submit, transmit, or otherwise make available through the Site.
Cuttwood LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you agree to cooperate fully and reasonably with Cuttwood LLC in the defense and resolution of the claim.
17. Changes to the Site and Terms
Cuttwood LLC reserves the right to modify, suspend, discontinue, or update the Site, its features, content, products, or services at any time and without prior notice. We may also revise these Terms from time to time by posting an updated version on the Site and updating the “Last Updated” date. Unless otherwise stated, any changes to these Terms will become effective immediately upon posting. Your continued access to or use of the Site after revised Terms are posted constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Site.
18. Dispute Resolution
Before initiating any lawsuit or other legal proceeding arising out of or relating to the Site or these Terms, you agree to provide written notice to Cuttwood LLC at info@cuttwood.com describing the nature of the dispute, the facts giving rise to the dispute, and the relief sought. The parties agree to make a good-faith effort to resolve the dispute informally for at least thirty (30) days following receipt of such notice before commencing any legal action.
Nothing in this Section limits either party’s right to seek temporary, preliminary, or injunctive relief when necessary to prevent immediate and irreparable harm, including the unauthorized use of intellectual property, confidential information, or Site content.
19. Governing Law and Venue
These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or your use of the Site shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Subject to Section 18, the parties agree that the state and federal courts located in or serving Contra Costa County, California shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Site. Each party irrevocably submits to the personal jurisdiction of such courts and waives any objection based on improper venue, lack of personal jurisdiction, or forum non conveniens.
20. Contact
Cuttwood LLC
Email: info@cuttwood.com